Exchanges can only be processed for size change.
To initiate the exchange process you need to send us an email at firstname.lastname@example.org
In subject of the email please mention:
“Exchange for order <insert your order number>”
Please make sure to mention the size you want to exchange in the following format:
Exchange size required- <insert the exchange size required>
Size received- <enter the size received>
Starin will accept Size Exchange of an item only if the following conditions are met:
- We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.
- Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
- Products that are on clearance sale and BOGO sale are not eligible for returns and exchange.
- Size Exchange should be initiated within 7 days of delivery of the original order.
- The product will be picked up from the address it was delivered to within 1-3 days after the exchange request has been accepted.
- The product should be unused, unwashed and in undamaged condition.
- The tags on the product should be intact and the product should be in its original packaging.
- Size exchanges can be approved for an order only once.
- The usual time of dispatch of your size exchange order is 1-2 Business Days after we receive your product at our warehouse.
- In case, the size you want to exchange the outfit for is out of stock we’ll provide you with a store credit for the same amount which can be used for shopping in future.
- You will receive an email with a tracking link once your exchange order has been dispatched from our warehouse.
Note: We only offer one time free exchange. An exchanged item cannot be further exchanged with some other product.
Please note: Once this exchange request is processed, no further exchange or return requests can be processed for the order by our system as per policy and Starin reserves the right to reject any exchange request if any of the above conditions are not met.